Business Brain
Workspace-scoped signals for review.
WIZFIELD AI
Intelligence that supports the operator.
WIZFIELD AI helps operators review workspace-scoped signals, prepare customer follow-up drafts, confirm controlled sends, observe replies, and explore bounded voice intake without pretending to run the business for you.
Human review stays in control
Voice is a pilot
No silent outbound messaging
Bounded intelligence
AI Hero Intelligence Surface
Business Brain, Operator Copilot, and Voice Intake Intelligence — Pilot.
WIZFIELD
Navigation
HomeCustomersJobsEstimatesInvoicesCallsMarketing
AI support
Hero product surface
Business Brain
Signals to review
Copilot Draft
Human review
Guarded Send
Explicit action
Voice Pilot
Escalation path
Grounded Intelligence
AI built around operational records, not a pasted-in chat box.
WIZFIELD AI is anchored in tenant-scoped operational records and existing permissions. It works around calls, jobs, estimates, invoices, and messages inside the active workspace.
- Workspace-scoped context.
- Permission-aware surfaces.
- Human review before customer-facing action.
- No cross-business intelligence claims.
Bounded intelligence
Workspace Records to AI Diagram
Workspace records -> bounded AI surfaces -> human review.
Step 1
Workspace records
Step 2
Bounded AI surface
Step 3
Human review
Step 4
Explicit action
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
Business Brain
Operating signals your team can review.
Business Brain highlights important home experience signals so operators can see records that may need attention.
- Unpaid invoice focus: Based on invoices marked unpaid in your WIZFIELD workspace.
- Stale estimate focus: Based on estimate status and timing.
- Follow-up reminders: Highlights records by status so the next action is visible.
Bounded intelligence
Business Brain Home Brief Mockup
Reviewable signal card, not instructions or guaranteed recovery.
Operator Copilot
Draft support with human control.
Voice Intake Intelligence — Pilot
Script-bound handling and escalation.
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
Operator Copilot
Customer follow-up drafts, prepared for review.
Operator Copilot helps create SMS follow-up drafts from call context so your team can review, edit, dismiss, or continue the customer conversation deliberately.
- Uses call context from the active workspace.
- Creates drafts for operator review.
- Does not send silently.
Bounded intelligence
Operator Copilot SMS Draft Mockup
Calls screen with generated draft and edit state.
WIZFIELD
AI support
Review-controlled intelligence
Business Brain
Signals to review
Copilot Draft
Human review
Guarded Send
Explicit action
Voice Pilot
Escalation path
Controlled Send
Customer messages require an explicit human action.
When guarded send is enabled, Copilot-supported SMS follow-up still requires human confirmation before it becomes an outbound customer message.
Draft generated
Operator reviews
Operator edits or dismisses
Operator confirms send
Message sends
Bounded intelligence
Guarded Send Flow
Draft -> review/edit -> explicit send confirmation -> sent message anchor.
Step 1
Draft
Step 2
Review
Step 3
Edit or dismiss
Step 4
Confirm send
Step 5
Sent message anchor
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
Reply Observation
See whether a customer replied in the same thread.
Copilot can show whether an inbound SMS arrived in the same conversation after your sent message. This is observation only, not causal attribution or self-learning.
- Anchored to the sent message.
- Looks for a later inbound reply in the same thread.
- Does not mutate CRM records from the outcome.
Bounded intelligence
Reply Observation Timeline
Sent message anchor and later inbound reply marker.
Step 1
Sent message
Step 2
Same thread
Step 3
Inbound reply observed
Step 4
Read-only outcome
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
Voice Intake Intelligence — Pilot
A bounded voice intake pilot for guided call handling.
Voice Intake Intelligence is a pilot capability for guided call handling, clarification, and escalation. It is not a full phone staff replacement.
- Pilot program.
- Script-bound handling.
- Human escalation path.
- No guaranteed price, time, or booking commitments.
Bounded intelligence
Voice Intake Intelligence — Pilot Call Capsule
Inbound call capsule, script boundary, escalation path.
Business Brain
Workspace-scoped signals for review.
Operator Copilot
Draft support with human control.
Voice Intake Intelligence — Pilot
Script-bound handling and escalation.
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
AI Boundaries
Helpful intelligence. Clear limits.
WIZFIELD AI is designed to support human operators, not replace them. It respects workspace scope, existing permissions, human confirmation, and product truth.
- No automatic business operation.
- No autonomous dispatch.
- No customer messages without review.
- No guaranteed revenue or lead volume.
Bounded intelligence
AI Boundaries / Trust Panel
Human review, no silent outbound, Pilot, workspace-scoped.
Business Brain
Workspace-scoped signals for review.
Operator Copilot
Draft support with human control.
Voice Intake Intelligence — Pilot
Script-bound handling and escalation.
Human review stays in control. No silent outbound, self-learning, or autonomous dispatch is implied.
Ready for Operational Clarity?
Add intelligence around the work without giving up control.
Bring calls, jobs, customers, estimates, invoices, communication, intelligence, growth workflows, and workspace control into one field-service operating system.
Brand motif
Final CTA W Intelligence Motif
Subtle connected-node W graph background for a bright conversion panel.
Connected W intelligence motif